CTI Group partners with Abacus for comprehensive online telecommunications bill analysis

Released on = August 23, 2007, 2:51 am

Press Release Author = Livewire PR

Industry = Telecommunications

Press Release Summary = CTI Group, a leading provider of interactive communication
management solutions, is partnering with Abacus Billing a leading provider of
billing products and managed services for the telecommunications and utilities
industry.

Press Release Body = CTI Group, a leading provider of interactive communication
management solutions, is partnering with Abacus Billing a leading provider of
billing products and managed services for the telecommunications and utilities
industry. The alliance sees CTI's leading bill management solution portfolio
available as an extension to Abacus Managed Service and Customer Care & Billing
technology.

Abacus Billing is using CTI Group's Analysis5 tool to extend its own web billing
offering to provide more comprehensive online billing analysis and reports for its
telco customers. With Analysis5 fully integrated with its own billing system, Abacus
can now provide existing and future customers with one of the most functional and
comprehensive billing offerings available.

Analysis5 is part of CTI Group's billing portfolio which offers fast, intuitive
analysis, giving telco customers access to information that enables them to manage
and understand their telecom call spend and usage more effectively. The tools are
typically provided by telcos as a non-price differentiator and have a proven track
record in reducing churn and decreasing customer care costs

As a specialist in web-enabled solutions that make billing cost-effective and less
time intensive, Abacus has customers throughout Europe, Asia Pacific, and the
Americas in the telecommunications, utilities and retail sectors.

"The bill is a critical step in customer interaction for any telco and Abacus works
with specialist partners to deliver the highest customer care and billing service
possible." explains Karl Wills, CEO Abacus Billing. "We pride ourselves on the
accuracy, quality and presentation of our bills and CTI Group's Analysis5 service
helps us provide the most empowering and intuitive system."

Andy Wilson, VP sales and marketing, CTI Group, adds: "The partnership will create a
great deal of synergy as our solutions are complementary. We are already discussing
how we can enhance the Abacus offering with CTI's Dynamic Reports tool for
additional customer benefit."


Press contact:
Livewire PR
Email: info@livewirepr.com
T: 020 8339 7440 F: 020 8339 7441
Livewire Public Relations, 32 Ewell Road, Surbiton, Surrey, KT6 6HX.
Website: http://www.livewirepr.com/files/news.asp

Company contacts:
Colin McCaffery, Marketing Manager,
CTI Group, Daisyfield Business Centre, Appleby Street, Blackburn, Lancashire.
T: 01254 291 500 F: 01254 291 504
Website: http://www.ctigroup.com/

Abacus contact:
Victoria Broughton, Marketing Manager,
Abacus Billing Ltd, 2 Alexandra Road, Reading, Berkshire, RG1 5PE
Victoria.Broughton@Abacus-Billing.com
T: +44(0) 118 377 5146
Website: http://www.abacus-billing.com/

About CTI Group
About CTI Group -- CTI Group (Holdings) Inc. is an international provider of
electronic invoice management and telemanagement software and services. CTI Group\'s
SmartBill® and ProteusT product suites offer a full array of solutions for traffic
analysis, post-billing call analysis, and customer care. CTI Group\'s products are
used by some of the top service providers in North America and the United Kingdom,
and play a trusted role in managing telephony costs at major corporations
internationally. Headquartered in Indianapolis, CTI Group's UK offices are located
in London and Blackburn. For more information, please visit CTI Group\'s website at
www.ctigroup.com.

About Abacus Billing
Abacus is a leading global provider of billing products and managed services for the
telecommunications and utilities sectors. With over ten years' experience, Abacus
delivers end-to-end, fully web-enabled services and software solutions that make
billing cost-effective and time efficient. Abacus solutions, ranging from entirely
outsourced Abacus billing management services to Abacus Customer Care and Billing
software, enable a broad range of customers to concentrate resources on their core
business activities. All solutions are flexible, scalable, multi-lingual and
multi-currency, enabling customers to bring new products to market quickly. Abacus
is also a pioneering developer of utilities smart metering billing services.
www.abacus-billing.com.

Web Site = http://www.livewirepr.com

Contact Details = Press contact:
Livewire PR
Email: info@livewirepr.com
T: 020 8339 7440 F: 020 8339 7441
Livewire Public Relations, 32 Ewell Road, Surbiton, Surrey, KT6 6HX.
Website: http://www.livewirepr.com/files/news.asp

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